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 Cannot complete Certificate Import Wizard in Firebox System Manager

Products: Firebox & XTM
Operating System: 12.4.x
Operating System: 12.5.x
Issue Status: Open
Tracking ID: FBX-17209
Status: Open
Resolved In:

When you use the Certificate Import Wizard in Firebox System Manager, the admin passphrase field might be grayed out. When this occurs, you cannot complete the wizard.

This most often occurs on Fireboxes that are set to Fully Managed mode, managed through the WatchGuard Management Server.

This issue does not occur with Web UI. You might also be able to successfully complete the wizard if you close Firebox System Manager, relaunch it and try again.