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Knowledge Base - Article

000016699
 DNSWatchGO Diagnostic application fails to display characters that are non US-ASCII

Products: DNSWatch
Issue Status: Open
Tracking ID: DNSW-326
Status: Open
Resolved In:
If you install the DNSWatchGO Client on a non-English Windows OS, some characters that are outside the US-ASCII character set do not display correctly. The client may replace those characters with random US-ASCII characters.

You can correct this issue with a configuration change to your Windows operating system:

1.      In Settings, open Time & Language > Language > Administrative language settings.

2.      Open Change system locale…

3.      Select the check box: Beta: Use Unicode UTF-8 for worldwide language support.

Note    The path to this configuration option is presented in English, and will vary by OS language.